Declining resident satisfaction survey results
Cleveland Heights
Summary
A scientific survey found satisfaction dropped significantly in 66 of 69 areas since 2020. Street maintenance and code enforcement are the top priorities residents want fixed, and 57% aren't satisfied with the value they get for their tax dollars.
At a glance
- Total mentions
- 2
- Last 30 days
- 0
Last discussed Jun 15, 2026.
Impact analysis
Survey results will shape budget priorities, including the doubled street budget and five-year capital plan.
All residents, if the city acts on the priorities the survey identified.
Mentions & discussions (2)
Council Committee of the Whole - Jun 15, 2026
The 2026 ETC survey found satisfaction dropped significantly in 61 of 69 areas measured since 2020. Streets, facilities and code enforcement are the top concerns, and council plans to use the data to shape budgets and priorities.
City Council - Jun 15, 2026
A scientific survey found satisfaction dropped significantly in 66 of 69 areas since 2020. Street maintenance and code enforcement are the top priorities residents want fixed, and 57% aren't satisfied with the value they get for their tax dollars.
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